5 questions you should ask before choosing a security company

The task of choosing the right security company to keep your loved ones and your property and personal prized possessions safe might seem daunting — but asking a security company just a few good questions can really make a difference. Asking yourself and a security company the questions below will help you make the right choice in selecting a company that will provide reliable 24/7 – 365 days of service and monitoring: giving you the peace of mind that comes from knowing you are protected whether at home or away.

Most security companies will offer a free security consultation at your home. Take advantage of their offer. This gives you a chance to get a good education on exactly all they have to offer and should allow you to select the right options for your specific needs. You can also get a good sense of the kind of company you are putting your trust in. You should have a list of questions prepared in advance of setting up a visit to assess your security needs. The company you choose should offer substantial security systems experience and technology expertise and provide several options that are affordable for your particular budget.

One size does not fit all — beware of a company that does not take the time to fully educate you on your options and answer all your questions. Make sure you feel comfortable with the company you are choosing as you will be agreeing to an industry standard 3 year commitment. Make sure you understand all that you are committing to and ask questions until you are completely satisfied.

Some important questions are listed below:

1. Is the company local?

Doing business with a local security company is not only better for our local Colorado economy, it also allows greater personal customer service and personal attention in an emergency. Make sure you can easily talk to a real person versus a recording during regular business hours and after hours … and that the company has its own local technicians who can provide you local 24/7 technical service on your system if it becomes necessary.

2. How long has the company been in business?

The industry as a whole is growing by leaps and bounds with new technology improvements and many companies are jumping on the bandwagon without the real know-how to provide the protection you need. Something as important as your home and family’s security should not be left in the hands of a company who is just jumping on the bandwagon – longevity in the security business is much more telling than in other industries. Having technology alone is not enough. A security company must have the back-end support and systems to handle a security issue if a need arises – instantly and without a hitch.

3. Do all employees work directly for the company and is the company insured and bonded?

Many companies that go door to door selling discounted security systems don’t actually handle the service you are signing up for. Make sure you aren’t signing up with a security dealer that is selling your security agreement to a third party company. You need to trust your security company for years to come and receive personal service for the life of your agreement. Also ask if the company is bonded and if it has General Liability and Workman’s Compensation insurance and how much insurance coverage they have.

4. Does the company have its own local dispatch center with several central stations?

Local dispatch is the key to quick and effective responses to any emergency you may experience. You also want your security company to have an off-site back up location. This ensures your service will still be available even in the most extreme situations. Ask about their local dispatch processes in the case of an emergency.

5. What technology options are available?

Most security companies can fully integrate their system with your existing technology devices to provide convenience and peace of mind like never before. Whether it’s your smartphone, tablet, or computer; accessing services to arm and disarm your system; controlling your lights and thermostat and viewing your home and property from anywhere; and controlling access to your home and business at the touch of a button is available.

United Security Systems is a local Colorado company that delivers a high level of personal attention, value and professional expertise to each and every one of their customers. They offer the latest and greatest technology options with the reliable local service you can count on.

If you are interested in discovering the benefits of a security system and the safety, convenience, connectivity and peace of mind their systems offer call them at 303-778-7000 or visit their website @ www.unitedcolorado.com. They will provide a no-cost, no-obligation on-site visit and consultation including a complete analysis of your protection and connection needs; and a professional education on security options that are best suited for you.